For the next three days, I don’t have to do anything.
Or, more correctly, I will be doing a zillion things – a sort of “George-like impression of a Chinese Great Leap Forward” and it’s all made possible by what I call the tri-level checklist approach.
Let’s start at the beginning, though.
First thing to mention is that checklists are invaluable. We use them in flying all the time. There’s a pre-flight checklist, a pre-start checklist, a run-up checklist (CIGARS – controls, instruments, gas, attitude set, run-up and check the mags and carb heat, and a safety check), a take-off checklist, a cursing cruising check-list, a descent checklist, and a landing set-up checklist.
Oh…and followed by the shut-down check list.
Boring flying stuff? No. While I suppose every has the idea that pilots (and nuclear materials workers and HAZMAT personnel) use checklists, there are very few people that run around with a dog-eared notepad in their shirt pocket like I do when peak performance is desired.
Checklists are also one of the most obvious – yet under-appreciated – parts of being a high performance executive. I’m not saying it is impossible to succeed without a checklist. There are always exceptions to every rule.
But if your life begins to get even the least bit complicated, there will be a time and place that you will skip the check list and pay the price.
When flying, mistakes from the use of checklists range from a mild inconvenience (like an unplanned fuel stop) to disastrous: Forgot to top off (or measure) the fuel and ran out of gas. Something which (*rather amazingly) accounts for something like 80% of small airplane accidents.
Pilots – like most folks – believe they can ‘work the problem in their head” and yet, even when you’re a really good, safety conscious pilot, if you don’t use a checklist, you may notice after a half hour at cruise at say 6-thousand 500 feet, that you left the engine boost pump on.
No harm, no foul, except that it’s a mistake and mistakes can what a person?
Successful people, too, use checklists.
The effective executive knows each of the major points that must be covered in a sales presentation in order to make a sale, for example. Leave one of the points out, and your odds of making a sale drop significantly.
This is also why (even though it is mind-numbing work) why telemarketing outfits almost universally keep people “on a script” when talking to people. It makes sure that none of the points are missed.
When you are “growing the business” there’s nothing like building up the “secret sauce” collection of checklists that ensure you cover everything the customer wants – and by doing this consistently, your batting average (in whatever field) remains exceptionally high.
When the batting average is high, there’s more word of mouth and the business grows.
But despite their provable benefit, most people don’t use a checklist – for reasons that may range from thinking there are too smart to need one, to not being willing to use a “paper brain” to help insure success.
Since I did most of the work on this weekend’s Peoplenomics™ report on Thursday, today will be what my buddy Gaye (at www.backdoorsurvival.com) and I have over the years come to call a “M.S.H. Day” (As in “make sh*t happen day.)
The first level of the list ( Master) is a list of the important things to be accomplished for the day.
On today’s Master List are a number of projects that I need to get knocked off.
Let’s say it includes:
- Airplane maintenance projects
- Office work for client
- Office work for Peoplenomics
- Yard Project
- Supplies for Saturday project
- Peoplenomics chart prep.
OK, simple enough – and short – which a good, focused Master List should be.a Just a word of three.
Under each of these projects is a “details” list where the specific actions take place. So under the airplane maintenance projects, the details list for that include:
- Blow out hangar (last of June bugs)
- Check tire pressures
- Add AvBlend to oil (*fresh oil change just done at annual)
- Paint a small spot on cowling
- Clear-coat the new prop spinner
- Unmask nose gear, apply guard covering
- Vacuum interior carpets and Lysol
- Wash wing-walk (antiskid near door)
- Spray spider killer on black widow’s webs
As you can see, the work order has been penciled out in the details list. Cleaning out the dirt and dust and then wheeling the plane outside makes sense before painting. And the last project is where a few shots of black widow spray go on and then I close the door and go home to the next list.
The third level of the list is the Time and Materials list.
This drops down from each of those tasks I will get done today.
- Leaf blower (10 min)
- Air compressor, tire gauge, screwdriver (7 min)
- AvBlend, oil funnel, rag (3 min)
- Paint, masking tape, masking paper, Scrub-it (7 min)
- Clear-coat spray…(8 min)
As you can see, in this time and materials part, you go through every step of what you will be touching to get a certain task done and next thing you know (since travel time is always the same) I can tell you I should be returning phone calls, and such, back in the office by 11:30 AM.
Or, if the weather doesn’t improve, I can flip projects on the master list to move things around.
I don’t go into useless levels of detail – usually single words, except for the materials.
But the nice thing about checklists is they allow a person to offload a whole bunch of what would otherwise be stress inducers, put them on paper, and then simply execute what’s on the checklist and any idiot can do that.
Ure’s truly being a prime example of one of them.
But if you want to get the most done, in the shortest time without errors, there is only one thing that works – and that’s a checklist.
The 10-minutes a day, or so, that it takes will keep you marvelously on task and you’ll become amazed at how much you can actually accomplish.
The Master List and the Details List are what get rolled into work manuals like the typical Policy and Procedure Manuals that make it possible for companies to plug and play employees.
And then the detail level lets business process engineering types (ahem…) take the processes, add checklists (as in edit lists) and turn everything into a highly functional business flow software system to eliminate as many…oh let’s not go there….
About that Internet Outage
Turns out, says my hosting service, that UrbanSurvival had two service outages on Thursday. Both related to a hypervisor failure.
What’s a hypervisor? (You apparently don’t build a lot of virtual machine servers…). the answer is over here.
hypervisor or virtual machine monitor (VMM) is a piece of computer software, firmware or hardware that creates and runs virtual machines.
A computer on which a hypervisor is running one or more virtual machines is defined as a host machine.
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